Hey Ken,
It should only ask you to enter your license information once. Toad will then save a file named 'QSAuth11.key' into your default application data folder, which should be:
C:Documents and Settings<user>Application DataQuest SoftwareToad for Oracle10.0 (for WinXP and earlier)
C:Users<username>AppDataRoamingQuestSoftwareToad for Oracle10.0 (for Vista and higher)
This file may still exist in your uninstalled client files from your Toad 9 installation -- which for 9.7 is in the root folders above (just change '10.0' to '9.7'), or for 9.6 or below should be in your Program FilesQuest SoftwareToad for Oracle* folders. If so, you can simply copy this file to the folder listed above and it should no longer ask you for this license information.
If you're still having trouble, send me your Support Bundle once you get into Toad 10.1. Perhaps there's a permissions issue on your machine that's not allowing you to save the file.
-John
________________________________
From: [hidden email] [mailto:[hidden email]] On Behalf Of [hidden email]
Sent: Thursday, April 22, 2010 11:47 AM
To: [hidden email]
Subject: [toad] Re-enter Toad license info
Hi all,
After de-installing Toad 9, (don't ask :) ) and installing Toad 10.1.1.8, I have to re-enter the license info every time I launch Toad.
Any ideas?
Thanks!
ken